How To Fix Sound Not Working in Windows 10

How To Fix Sound Not Working in Windows 10

It’s frustrating if the sound is not working on Windows 10. We’re here to help you fix this issue as quickly as possible. Below are some simple solutions that you can try to make the sound work again.

1. Check the audio device connector

Before checking the system settings on the device, users should check the physical connections, thereby confirming whether the sound loss error on Windows comes from a hardware or software error. 

For those who use external speakers, this step should be performed first. Check that the connection is correct with the connection position between the speaker and the computer. Check if the Audio and Microphone head to receive sound is right.

If the audio cables are plugged into the computer again, but there is still no result, we will check the installation system on Windows 10.

2. Run Windows Audio Troubleshooter

The Windows operating system always has a default feature that detects and resolves network and audio problems. At the sound icon on the Taskbar, we right-click and select Troubleshoot sound problems to use the troubleshooter that automatically scans the sound on the computer.


You wait for a few minutes for the audio error handler to detect and automatically fix the error. If the self-correction process fails, you can also rely on the cause of the audio error to find a way to fix it.

3. Adjust default audio format

If you accidentally change audio formats on your computer, the speakers won't make any sound. Here’s how to fix it:

Step 1: Right-click on the sound icon on the computer, then select Playback devices.

If you don’t find the Playback devices option this way, click Start, find Control Panel → select Sound → click Hardware and Sound → click Sound

Step 2: In the Sound interface, click on the speaker icon and select Properties.


Step 3: In the Speakers Properties interface, click the Advanced tab. Scroll down to the Default Format section, choose the frequency of 24 bits, 44100 Hz, or 24 bits, 192,000 Hz. If it is not working, choose 16 bit, 44100 Hz. Then click OK to save.


4. Disable audio enhancements

Audio Enhancements is a feature available on Windows 10 used to improve sound quality with externally connected speaker devices. However, this feature also sometimes causes audio loss issues.

Step 1: Also, at the audio icon on the desktop, right-click and select Playback devices. Then, select Properties as in steps 1 and 2 in method three above at the audio device’s interface in use.

Step 2: On the new interface, click on the Enhancements tab and uncheck the box at Disable all effects to not use the sound improvement feature on Windows 10.


5. Install or update Audio Drivers

Usually, the loss of sound on the computer comes from the driver error. Maybe the drivers are too old and incompatible with the current operating system, causing the computer to lose sound.

Step 1: Press the Windows + R combination to open the Run dialog box on the computer. Then enter the keyword devmgmt.msc, click OK to access.


Step 2: In the Device Manager interface, double-click Sound, video and game controllers.


Step 3: We will have two ways to update audio drivers: automatically searching and downloading drivers from the homepage.

Solution 1: Download Windows 10 automatic sound drivers

Step 1: When you double click on Sound, video and game controllers, you will see the sound driver. Right-click on it and then select Update Driver Software.


Step 2: Click Search automatically for updated driver software so that Windows will automatically search and update the new driver.


Solution 2: Download the Windows audio driver manually

Step 1: If the automatic driver download does not work, you can find the driver manually. We proceed with step 1 above but click Browse my computer for driver software.


Step 2: Continue to click Let me pick from a list of device drivers on my computer, then click Next.


Step 3: Finally, select High Definition Audio Device and click Next to update the new driver.

If you find changing system settings too tricky, you can try Driver Booster to update drivers for your computer.

6. Restart Audio Services

Step 1: Press Windows + R to open the Run dialog, type services.msc, and click OK.


Step 2: Next, right-click Windows Audio and select Stop to stop Audio Services. Then click Start to restart the service.


7. Upgrade Windows 10

If the version of Windows you are using has problems, you can upgrade to the latest version to fix the sound loss error.

Step 1: At the Settings interface on Windows 10, click on the Update & Security button.


Step 2: Next, select Windows Update in the left menu bar and select Check for updates on the right for Windows to check and upgrade the version if any.



8. Disable Exclusive Mode

Some audio drivers seem to have issues with the "Exclusive Mode" option, allowing apps to take exclusive control of your sound card. This is usually not a big deal. It is the bad audio driver that is causing the problem on your system.



You will find this setting on the same window as the “Default Format” option. Turn off the “Allow applications to take exclusive control of this device” option in “Exclusive Mode.” Click “OK” and see if this fixes your problem.

You can re-enable it if disabling this option doesn't solve the problem. 

9. Disable ATI HDMI Audio

Sometimes ATI HDMI Audio can be the reason why the sound coming out of your device is having problems. Disable ATI HDMI Audio to make sure it's not the culprit.

Here's how to do it:

Step 1: Press Windows key + X to open Power User Menu, then press M key to open Device Manager.

Step 2: Expand the category Sound, video, and game controllers.

Step 3: Right-click on the ATI HDMI Audio and select Disable.

10. Change the USB adapter

If you're experiencing a crackling Windows 10 audio error on your external speakers, it's possible that your audio jack is damaged or not working as expected. Therefore, you can choose to buy a USB to 3.5mm jack. After that, connect it to your devices, check if the sound output on Windows 10 is fixed.

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Mike Barrett
Mike Barrett
Mike Barret is a senior writer at Product Reviews in the field of technology and science. He has had years of experience in this area and spent most of his time discovering and studying the latest gadgets. His tech reports and reviews are always highly evaluated by readers and experts.